Payments and refunds

When you pay, the contract converts your payment and records the amount as credits on your account. Credits buy plans and pay for usage above a plan’s allowance. They are not converted back into tokens and they are not transferred to another account.

This happens in the transaction you sign, which states the amount and the maximum price before you approve it. There is no separate step where the money could be returned.

A plan’s allowance belongs to its period. Whatever you do not use by the end of the period does not carry into the next period and is not credited back. The one exception is an upgrade, which moves the unused part of the current period’s allowance into the new plan’s first period, once. If you expect uneven usage, pay-as-you-go above a smaller plan usually costs less than a larger plan you do not fill.

Upgrading takes effect immediately and credits back the periods you prepaid but have not started. A downgrade starts when your paid block ends — the whole prepaid stretch, up to twelve periods — and a prepaid block cannot be shortened.

Neither is a refund: the value stays on your account as credits.

Auto-renew is off until you turn it on, and you set a price ceiling when you do. A renewal that would cost more than your ceiling, or that cannot be paid from your credits, is skipped — you are told which of the two happened rather than being charged differently.

Pay-as-you-go moves an amount you choose from credits into an escrow that only usage settlement can spend. On a plan, the price per transaction is the one fixed when you bought the plan; on Agent Metered it follows the tariff and you can sign a per-transaction ceiling (0 means no ceiling). When the escrow is empty the account halts instead of spending further. You can release the escrow back to credits when pay-as-you-go is off.

A transaction that runs and fails is billed; one that never runs is not. A transaction that executes on chain is usage whether it succeeds or fails — the network charges the relayer its fee either way, and the dashboard shows it as “Failed · billed”. A transaction that never executes is released and not billed, and neither is one we failed to deliver. If we have billed you for something we did not deliver, write to support@co-relayer.com with the transaction hash: the usage record carries the evidence, and a correction is made as a credit adjustment on your account.

Every current price is on the pricing page and in /pricing.json. An increase is announced on chain 48 hours before it applies; a decrease applies at once; a period you have already paid for keeps its price.